Privacy Policy
Effective date: July 2026
1. Data controller
The data controller is FIOSOFT solutions s.r.o., ID No. 07803354, VAT No. CZ07803354, registered office Bobrovnická 29/21, Lhotka, 725 28 Ostrava, Czech Republic. Contact: info@fiosoft.eu. No Data Protection Officer has been appointed, as we are not required to do so.
2. Scope
This policy describes how we handle personal data in connection with this presentation website. The site is an informational company presentation with no user accounts, e-shop or payment functions. Processing complies with Regulation (EU) 2016/679 (GDPR) and Act No. 110/2019 Coll.
3. What data we process and its source
We obtain personal data solely from you, via the contact form: first and last name, e-mail, phone number (optional), company name (optional), selected service and your message. The form sends this data by e-mail to the controller through the e-mail client on your device.
4. Purposes and legal bases
We process your data to handle your enquiry, respond to it and conduct any follow-up business communication. The legal bases are Art. 6(1)(a) GDPR (consent given by sending the message), (b) GDPR (steps prior to entering into a contract at your request) and (f) GDPR (our legitimate interest in communicating with enquirers).
5. Retention period
We keep enquiry data for as long as necessary to handle it and for follow-up, at most 3 years from the last contact, unless a legal duty or a legitimate interest (e.g. legal claims) requires longer. We then delete it without undue delay.
6. Recipients and processors
Your data may be accessed by our e-mail service provider and website hosting provider, acting as processors under a data processing agreement. We do not share data with third parties for marketing.
7. Transfers to third countries
We do not transfer personal data to third countries outside the EEA or to international organisations.
8. Automated decision-making
No automated decision-making or profiling under Art. 22 GDPR takes place.
9. Voluntary nature
Providing data via the form is voluntary; however, without contact details we cannot handle your enquiry or reply.
10. Your rights
You have the right of access, rectification, erasure, restriction, portability, the right to object to processing based on legitimate interest, and the right to withdraw consent at any time (without affecting prior lawful processing). Exercise your rights at info@fiosoft.eu.
11. Complaint to the supervisory authority
You may lodge a complaint with the Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.
12. Effect and changes
This policy is effective from July 2026. The current version is always available on this website and may be updated if processing changes.